Data Processing Agreement

When you use Scout to process personal data, Scout acts as your data processor. This page summarises how Scout processes data on your behalf and how to request a signed Data Processing Agreement (DPA).

1. Roles

You are the data controller: you decide what queries to send and what data to process. Scout is the data processor and acts on your documented instructions.

2. Scope

The DPA covers personal data Scout processes on your behalf, including the account details you provide and any personal data contained in the content a query returns.

3. Sub-processors

Scout relies on a small set of sub-processors, including Polar for payment processing and our hosting and infrastructure providers. A current list is available on request, and we give reasonable notice before adding a new sub-processor.

4. International transfers

Your data may be processed in countries other than your own. Where required, we put appropriate safeguards in place, including Standard Contractual Clauses.

5. Security and breach notification

The measures we use to protect data are described on our Security page. We notify affected customers without undue delay of any confirmed personal-data breach.

6. Requesting a signed DPA

Email support@usescout.ai with your company name and the legal contact who will countersign, and we will send a copy to sign.